Delivery policy

1. Digital delivery only

Kreodify sells digital products only (files, apps, courses and media). Nothing is shipped, so there are no shipping charges or delivery dates.

2. When you get access

Right after your payment is confirmed by our payment gateway and verified by our servers, the product appears under Account > Downloads (courses open from Account > Orders). This is normally within a minute.

If your bank is slow to confirm, the order may show as pending. Please do not pay again; wait a few minutes and refresh. If money was deducted and nothing appears within an hour, contact us with your order details.

3. How downloads work

• Files are private. When you press Download we create a personal link that expires after a few minutes. Do not share it.
• Some products have a download limit or an access period set by the creator; it is shown on the product page or in your order.
• Keep your own copy of important files. If you lose access, contact support and we will help where we can.

4. If something is wrong

Can't download, wrong file, corrupted file? Contact the support team from Account > Help requests. If we can't fix it, you may be eligible for a refund under our Refund policy.